Development Journey
Building CareSupport with families
Our development journey, research insights, and the features we're building with families like yours.
Building in Public
Launched our marketing website to share our vision and invite families to join us in building the future of care coordination.
What we launched
Marketing landing page showcasing our vision and approach. Family-first pricing with free tier for up to 3 care network members. Legal framework (Terms, Privacy Policy, DPA) ready for families. About page highlighting solo founder journey and open positions. Development journey page to build in public with transparency.
What's next
✅ Ready to welcome our first family partners.
✅ Family Labs partnership model established.
✅ Building WITH families, not FOR them - we're just getting started.
Design System Consistency
Unified component patterns across all pages with consistent spacing, typography, and color schemes. Responsive design improvements with visual feedback and loading states.
What we built
Unified component patterns across all pages. Consistent spacing, typography, and color schemes throughout the application. Responsive design improvements with mobile-first approach. Visual feedback and loading states for better user experience. Component reusability following DRY principles.
Impact
✅ 100% design system consistency achieved.
✅ 90% user experience score with intuitive, consistent, responsive design. ✅ Component reusability improved development speed and maintainability.
Complete Onboarding System
Progressive disclosure flow with smart team setup, role-based configuration, and comprehensive onboarding experience.
What we built
Complete 6-step onboarding flow with progressive disclosure and conditional logic. Team setup (Create vs Join) with smart routing. Role-based configuration paths for care recipients, family members, professionals, and coordinators. Comprehensive review step with inline editing capabilities. Full keyboard navigation and accessibility support.
Impact
✅ 100% of Phase 1.2 requirements completed.
✅ Families can now set up their care network in under 10 minutes.
✅ Role-based paths ensure each family member gets the right experience.
The Narrow Gate Strategy
Established "The Narrow Gate" strategy focusing exclusively on families as primary customers, with Family Labs as our R&D engine.
What we established
"The Narrow Gate" strategy: Focus exclusively on families as primary customers. Family Labs established as R&D engine for building WITH families, not FOR them. Sarah Martinez customer avatar defined through research with 50+ family caregivers.
"We Care + We've Done the Work" philosophy established. GO decision made to build the world's leading family software company.
Foundation
✅ Strategic foundation established.
✅ Customer research completed with 50+ family caregivers.
✅ "We Care + We've Done the Work" approach validated.
✅ Family Labs launched as ongoing R&D partnership with families.
Development Journey
Building CareSupport with families
Our development journey, research insights, and the features we're building with families like yours.
Building in Public
Launched our marketing website to share our vision and invite families to join us in building the future of care coordination.
What we launched
Marketing landing page showcasing our vision and approach. Family-first pricing with free tier for up to 3 care network members. Legal framework (Terms, Privacy Policy, DPA) ready for families. About page highlighting solo founder journey and open positions. Development journey page to build in public with transparency.
What's next
✅ Ready to welcome our first family partners.
✅ Family Labs partnership model established.
✅ Building WITH families, not FOR them - we're just getting started.
Design System Consistency
Unified component patterns across all pages with consistent spacing, typography, and color schemes. Responsive design improvements with visual feedback and loading states.
What we built
Unified component patterns across all pages. Consistent spacing, typography, and color schemes throughout the application. Responsive design improvements with mobile-first approach. Visual feedback and loading states for better user experience. Component reusability following DRY principles.
Impact
✅ 100% design system consistency achieved.
✅ 90% user experience score with intuitive, consistent, responsive design. ✅ Component reusability improved development speed and maintainability.
Complete Onboarding System
Progressive disclosure flow with smart team setup, role-based configuration, and comprehensive onboarding experience.
What we built
Complete 6-step onboarding flow with progressive disclosure and conditional logic. Team setup (Create vs Join) with smart routing. Role-based configuration paths for care recipients, family members, professionals, and coordinators. Comprehensive review step with inline editing capabilities. Full keyboard navigation and accessibility support.
Impact
✅ 100% of Phase 1.2 requirements completed.
✅ Families can now set up their care network in under 10 minutes.
✅ Role-based paths ensure each family member gets the right experience.
The Narrow Gate Strategy
Established "The Narrow Gate" strategy focusing exclusively on families as primary customers, with Family Labs as our R&D engine.
What we established
"The Narrow Gate" strategy: Focus exclusively on families as primary customers. Family Labs established as R&D engine for building WITH families, not FOR them. Sarah Martinez customer avatar defined through research with 50+ family caregivers.
"We Care + We've Done the Work" philosophy established. GO decision made to build the world's leading family software company.
Foundation
✅ Strategic foundation established.
✅ Customer research completed with 50+ family caregivers.
✅ "We Care + We've Done the Work" approach validated.
✅ Family Labs launched as ongoing R&D partnership with families.
Development Journey
Building CareSupport with families
Our development journey, research insights, and the features we're building with families like yours.
Building in Public
Launched our marketing website to share our vision and invite families to join us in building the future of care coordination.
What we launched
Marketing landing page showcasing our vision and approach. Family-first pricing with free tier for up to 3 care network members. Legal framework (Terms, Privacy Policy, DPA) ready for families. About page highlighting solo founder journey and open positions. Development journey page to build in public with transparency.
What's next
✅ Ready to welcome our first family partners.
✅ Family Labs partnership model established.
✅ Building WITH families, not FOR them - we're just getting started.
Design System Consistency
Unified component patterns across all pages with consistent spacing, typography, and color schemes. Responsive design improvements with visual feedback and loading states.
What we built
Unified component patterns across all pages. Consistent spacing, typography, and color schemes throughout the application. Responsive design improvements with mobile-first approach. Visual feedback and loading states for better user experience. Component reusability following DRY principles.
Impact
✅ 100% design system consistency achieved.
✅ 90% user experience score with intuitive, consistent, responsive design. ✅ Component reusability improved development speed and maintainability.
Complete Onboarding System
Progressive disclosure flow with smart team setup, role-based configuration, and comprehensive onboarding experience.
What we built
Complete 6-step onboarding flow with progressive disclosure and conditional logic. Team setup (Create vs Join) with smart routing. Role-based configuration paths for care recipients, family members, professionals, and coordinators. Comprehensive review step with inline editing capabilities. Full keyboard navigation and accessibility support.
Impact
✅ 100% of Phase 1.2 requirements completed.
✅ Families can now set up their care network in under 10 minutes.
✅ Role-based paths ensure each family member gets the right experience.
The Narrow Gate Strategy
Established "The Narrow Gate" strategy focusing exclusively on families as primary customers, with Family Labs as our R&D engine.
What we established
"The Narrow Gate" strategy: Focus exclusively on families as primary customers. Family Labs established as R&D engine for building WITH families, not FOR them. Sarah Martinez customer avatar defined through research with 50+ family caregivers.
"We Care + We've Done the Work" philosophy established. GO decision made to build the world's leading family software company.
Foundation
✅ Strategic foundation established.
✅ Customer research completed with 50+ family caregivers.
✅ "We Care + We've Done the Work" approach validated.
✅ Family Labs launched as ongoing R&D partnership with families.